Readgio Support
Welcome to Readgio. If something isn't working, you have a question, or you'd like to share feedback, we're happy to help.
Contact
Email: sadnova.au@gmail.com
Threads: @sadnova.au
We aim to reply within 48 hours.
Frequently asked questions
How do I import books?
Tap the import button in the library, or open an EPUB or PDF file in another app and share it to Readgio.
How do I sync my library between devices?
Sign in to the same Apple Account with iCloud turned on on each device. Readgio syncs through your own iCloud.
How do purchases work?
Optional premium features are sold through Apple In-App Purchases. Subscriptions renew automatically unless they are cancelled at least 24 hours before the end of the current period.
How do I cancel a subscription?
On your iPhone or iPad open Settings → [your name] → Subscriptions, choose the app and tap Cancel Subscription.
I bought premium but it isn't showing
Make sure you're signed in with the same Apple Account you used to buy it, then tap Restore Purchases in the app.
Where is my payment information stored?
All payments are processed by Apple. We never see or store your payment details.
How do I report a bug?
Email sadnova.au@gmail.com with a short description of what happened and, if you can, a screenshot. It also helps to include your device model and iOS version.